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Commercial Cleaning: Who's Responsible For Purchasing Supplies?


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This is a great question. When it comes to the field of commercial cleaning and janitorial, having the right supplies in a timely manner is crucial. In regards to the two parties typically involved in a cleaning contract (the cleaning company and the business they're serving) there is no definitive rule on who should be buying what. There are standard practices, however, that can help us determine the most effective way to organize and manage product purchases.


Equipment is typically purchased, owned, and maintained by the cleaning company. Only in rare situations would the cleaning client provide their own equipment to a janitorial contractor. The contractor can either bring their own equipment at each visit or store their equipment on site in certain circumstances.


Disposables and consumables such as paper towels, soap, toilet paper covers, and trash bags are typically supplied by the client. This is best as the client can purchase and account for these items directly, otherwise the cleaning company will have to purchase the items and bill them to the client, which is unnecessary. The cleaning client should take care to leave the consumable items in a closet or storage space that is organized and easy to access. The cleaning contractor retains the obligation to notify the client when supplies are running low.


Regarding cleaning chemicals and single-use supplies such as cleaning spray, floor cleaner, glass cleaner, rags, linens, among others, there is less of a standard and the most optimal solution is going to be largely contingent on the nature of the cleaning contract itself. For example, if a client has a mop sink on site, then it would make sense for them to provide the floor cleaning solution as well. The client should also provide cleaning chemicals if they specifically prefer a certain brand or type of chemical. Outside of unique circumstances like these, it would be more common for the cleaning company to provide these materials themselves.

Hopefully by now you have a better idea of what you should or shouldn't be ordering when you hire a janitorial contractor. And if your business happens to be in Southeastern Pennsylvania and you're looking for a commercial cleaner, feel free to give us a call, email, or request a quote on our website.


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(610) 719-7590 • mike@shearerpm.com

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